What do I do in case of emergency while…

All Driftly sockets have been provided with an emergency off trip-switch which would automatically turn the device off in case of current overload. However, if you encounter some other kind of issue while charging, you can always use it to cut off the power and stop charging.

What safety precautions do I need to take while…

  1. Check the charger specifications for your vehicle for compatibility before you select a particular kind of charger.
  2. Make sure your charger is plugged in properly before you press the start charging button
  3. Do not try to unplug the charger without pressing on stop charging and making sure the light on the socket has turned off
  4. Make sure your charger pins are completely dry – or wipe it with a dry cloth before plugging into the charging socket.

What methods can I use to pay the host?

Driftly App gives you a host of payment options including UPI, net banking, cards, wallets, etc which you can use to pay for your charge. We do not accept cash.

When do I need to pay?

You can pay once you are done charging. Unless you pay the last due bill, you would not be allowed to make any more bookings.

How will I be charged?

For Driftly Swift and Turbo chargers – the pricing is as set by the host depending on the type of fast charger they offer.

How do I know if my vehicle and charger…

Most of the Driftly Lite charging points are compatible with chargers that draw upto 10A and most electric two-wheelers and small four-wheelers. When you click on a charger on the map screen, you will also see what kind of charger the host has. Driftly Swift and Turbo chargers are fast chargers that are only compatible with vehicles that offer a CCS/Chademo/Bharat standard port. Pls check your charger specifications before booking a particular charging point.